HOSPITALITY AND TOURISM TECHNOLOGY
We Build SmaTech for
Hospitality Businesses
The hospitality industry demands agility. At Smatech, we partner with you to design, develop, and implement technology solutions that solve your unique challenges, from automating operations to crafting seamless guest experiences.
Bespoke Software Development
Custom solutions tailored to your operations, filling gaps left by off-the-shelf systems.
Streamline Workflows
Reduce manual tasks, cut operational costs, and boost efficiency across your business.
Enhance Guest Satisfaction
Craft seamless guest experiences with contactless check-in, smart engagement, and personalized services.
Boost Revenue
Implement smarter booking strategies, dynamic pricing, and effective upsell opportunities.
Scale with Your Business
Cloud-based, modular architecture ensures our solutions grow flexibly with your evolving needs.
Expert Partnership
Our team of developers, UX designers, and industry experts work alongside you.
Property & Hotel Management Systems (PMS)
Designing centralized platforms to simplify day-to-day hotel operations. We offer scalable PMS setups that support comprehensive management.
Centralized Management
Reservations, calendar, front desk, and housekeeping coordination.
Real-time Dashboards
Availability, occupancy, and guest lifecycle management.
OTA Integrations
Seamless connectivity with Booking.com, Airbnb, Expedia, and more.
Contactless & Digital Guest Experience
Creating seamless, tech-enabled guest journeys for modern hospitality brands.
Mobile Check-in/Check-out
Streamlined processes for a convenient guest arrival and departure.
Smart Room Access
QR or NFC-enabled room access for enhanced security and convenience.
Digital Concierge & Menus
Instant service requests and ordering via SmatQR.
Restaurant & Bar Tech
Enabling smarter Food & Beverage operations and better guest dining experiences.
Digital Kitchen Order Management (KOTs)
Efficient order processing from table to kitchen.
Online Table Reservations
Manage bookings and optimize seating capacity.
POS Integration & Digital Menus
Seamless room billing and QR code ordering powered by SmatQR.
Our Hospitality & Tourism Use Cases
SmatQr
Contactless Hotel Services
SmatQr enables contactless check-in, digital menus, and service requests through QR codes, reducing physical contact and improving guest experience in hotels and restaurants.
View MoreFacility, Housekeeping & Maintenance
Keeping properties clean, compliant, and cost-efficient with smart systems.
Task Management
Assignment and status tracking for housekeeping and maintenance teams.
Predictive Maintenance
Workflows for scheduled and predictive asset upkeep.
Supervisor Dashboards & Logs
Monitor shift performance and inventory assets.
Booking Engines & Channel Management
Helping your brand stay bookable—locally and globally—with robust solutions.
Multi-platform Syncing
Connect with OTAs, direct bookings, and local agents.
Custom Booking Engines
Tailored booking interfaces for your brand website.
Promo & Upsell Logic
Create promo codes and implement smart upsell strategies.
Guest Engagement & Marketing
Helping you build memorable guest relationships that last through smart engagement tools.
Guest CRM Systems
Personalize experiences and manage guest profiles.
Automated Marketing
SMS, email, and WhatsApp automation for loyalty programs and feedback.
Loyalty Programs & Vouchers
Deploy digital loyalty initiatives and event-based triggers.
Staff Training & E-Learning
Upskilling your hospitality workforce through smart online learning tools.
Online Learning Platforms
Deliver SOPs, safety training, and cross-cultural awareness.
Assessment Tracking
Monitor progress and issue certifications.
Custom Content Development
Tailored e-learning modules for your specific operational needs.
Data Dashboards & Business Intelligence
Turning raw data into smart decisions, helping hospitality businesses monitor key metrics.
Occupancy & Revenue Trends
Track RevPAR, ADR, and other vital performance indicators.
Guest Satisfaction & Service
Monitor feedback and service turnaround times.
Cost Performance & Productivity
Analyze restaurant costs and workforce analytics.
Access Control & Security
Safeguarding guests, staff, and property with integrated smart security features.
Secure Access Systems
Biometric, RFID, and access control logs for rooms and common areas.
Guest Identity Verification
Robust processes for guest identity and visitor tracking.
System Integrations
Seamless integration with existing surveillance and security systems.
Payments & Revenue Management
Supporting modern financial operations built for the tourism economy through SmatPay.
Secure Online Payments
Facilitate online and in-person bookings securely.
Split Payments & Fees
Customizable transaction fees and split payment options.
Fiscalisation-Ready
Solutions for compliance with ZIMRA regulations.
Tour & Transport Management
Powering smooth logistics for your travel and tourism operations.
Fleet Tracking
Real-time monitoring for shuttles, buses, and taxis.
Itinerary & Driver Management
Scheduling, planning, and fuel logs for tour operations.
Online Tour Booking
Enable online package booking and payments.
Let's Build What Your Business Needs
Whether you're upgrading legacy systems or building from scratch, Smatech partners with you to create technology that's as dynamic as your guests' needs.
Hospitality & Tourism Tech FAQs
